This was my first time buying a car ever. So I was super nervous! Rafael was so incredibly patient! He was talking with me for a while before we came in. He answered all my questions and was so nice. He never once pressured me or made me feel uncomfortable. He was honest and made things easy. Everyone who helped were amazing too! Not one time did they treat us badly! They’re great!!
You simply cannot compare Zia to other smaller sized car lots in town. These guys are organized, professional and extremely easy to work with. Alondra contacted me an hour after I submitted my online application and had set expectations on what they needed from me and the process going forward. She followed up via text message and had me come test drive the day after I applied for the car I wanted. I never once felt pressured into buying the car I chose. In fact, they even recommended I look at other cars they had on the lot if I wanted to. I'm extremely pleased with my overall experience with Zia. I will definitely recommend them to friends and family.
Great customer service. Matt was very helpful. We didn't get the run around on pricing. We got a good price and a good car. Just what we were looking for!
They were professional and courteous. I didn't feel pressured to make a decision on the truck I was looking at. They had the Carfax readily available to look at and it was online for free as well. They also have an 18 page review for you to review of the detailed check they do at their Napa certified auto mechanic shop next door. I was having a little difficulty getting my insurance set up because of some logistics but Ina was nice enough to give me the rest of the day to get it in. I was so close to the wire that I was about to hyperventilate but Ina stayed late to make sure it was entered in. They have been in the business for a long time and it shows!
Awesome service very friendly and helpful. They went out of there way to pick me up and was very nice and patient with my situation. I would definitely recommend to family and friends. They had people that helped us get financed. They were very fast service.